Complaints Handling

Kenya Nuclear Electricity Board is dedicated to ensuring utmost professionalism when it comes to service delivery.

What is a complaint

A complaint is an expression of dissatisfaction made against the Board or about the service delivery of the members of staff of the Board or about any policy of the Board. 

KNEB will investigate any complaints in confidence and act on them accordingly.

Click to download the standard procedure for handling complaints

Complaints Form

Fill in the form below: